Privacy Policy

Step Up or Roll On
ABN: 19 694 782 271

Effective Date: 29th January 2026

Step Up or Roll On is an Australian-operated educational incursion service directed by Sandra Richardson and Melanie Richardson. The business operates as a registered sole trader partnership under the above ABN.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect personal information.

1. Who We Are

Step Up or Roll On delivers disability awareness incursions to NSW high schools.

The program is directed by:
Sandra Richardson & Melanie Richardson
Directors – Step Up or Roll On

For privacy enquiries, please contact:
E:stepuporrollon@outlook.com
P:0433253517

2. What Information We Collect

We collect personal information that is reasonably necessary to provide our services, including:

• School contact details (name, email, phone number)

• Booking and administrative information

• Invoice and payment details

• Feedback forms

• Photo and media consent forms (where applicable)

We do not intentionally collect sensitive personal information about students unless required for accessibility planning and provided by authorised school staff.

3. How We Collect Information

We collect information when:

• A school submits an enquiry

• A booking form is completed

• Consent forms are provided

• Feedback forms are returned

• You contact us by email or phone

Information is collected directly from schools or authorised representatives.

4. How We Use Information

Personal information is used to:

• Respond to enquiries

• Confirm and manage bookings

• Deliver incursions

• Issue invoices and manage payments

• Improve program delivery through feedback

• Comply with legal and regulatory obligations

We do not sell, rent, or trade personal information.

5. Photo & Media Consent

Photographs, video, or media content will only be captured where written consent has been provided by the school and/or parent/guardian.

Images are used strictly for approved promotional or educational purposes as outlined in the relevant consent documentation.

No identifying student information is published without explicit consent.

6. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored securely using password-protected systems and responsible record-keeping practices.

When personal information is no longer required, it is securely destroyed or deleted.

7. Disclosure of Information

We do not disclose personal information to third parties except:

• Where required by law

• Where necessary for administrative or legal purposes

• With consent

8. Access & Correction

You may request access to personal information we hold about you and request corrections where necessary.

Requests can be made by contacting us using the details above.

9. Website & Online Information

If our website includes contact forms or analytics tools, information collected is used solely to:

• Respond to enquiries

• Improve website functionality

• Monitor engagement trends

We do not knowingly collect personal information from children through our website.

10. Changes to This Policy

This Privacy Policy may be updated periodically. The most current version will always be available on our website.